Got it  You’ll need a clear Terms & Conditions (T&C) section for HapiGo.in  that protects your business while staying customer-friendly. Here’s a detailed draft you can directly adapt for your website, brochures, or booking forms:

Terms & Conditions – HapiGo.in 

By booking a trip with HapiGo , you agree to the following terms and conditions. Please read them carefully before confirming your holiday.

1. Booking & Payments

•    A booking is confirmed only after receiving the required advance payment.
• The balance payment must be completed before the travel start date, as communicated in the booking confirmation.
• Payments can be made via bank transfer, UPI, cards, or other approved methods.

2. Pricing & Inclusions

• Prices are quoted in INR (₹) unless otherwise specified.

• Inclusions and exclusions will be clearly mentioned in the package shared.

• Any additional services requested (extra meals, optional tours, upgrades) will incur extra charges.

• Prices may vary due to airfare changes, currency fluctuations, hotel surcharges, or government taxes.

3. Flights & Transport

• Flight timings and schedules are subject to airline policies. HapiGo  is not responsible for delays, cancellations, or missed connections caused by airlines or weather.

• Airport transfers and sightseeing transport will be as per itinerary unless additional services are booked.

4. Hotels & Accommodation

• Hotel rooms are subject to availability at the time of booking.

• In case of unavailability, similar category accommodation will be provided.

• Standard check-in and check-out times apply unless otherwise mentioned.

5. Visas & Documentation (For International Travel)

• Travelers are responsible for carrying valid passports, visas, and other necessary documents.

• HapiGo Holidays provides visa assistance but approval is solely at the discretion of the respective embassy/consulate.

• Failure to obtain a visa does not entitle a traveler to a refund beyond the cancellation policy.

6. Travel Insurance

• Travel insurance is highly recommended for international trips to cover medical emergencies, cancellations, and lost baggage.

• HapiGo  can assist in arranging suitable travel insurance.

7. Cancellations & Refunds

• Cancellation requests must be made in writing (email/letter).

• Refunds are subject to hotel, airline, and service provider policies.

• Typical cancellation charges:

  • 30+ days before travel: minimal service fee

  • 15–29 days: up to 50% of package cost

  • 0–14 days / no-show: non-refundable

• Certain bookings (e.g., flights, peak-season hotels, visas) may be completely non-refundable.

8.Responsibilities & Liabilities

• HapiGo acts as an intermediary between travelers and airlines, hotels, transport companies, and other suppliers.

• We are not liable for delays, accidents, natural calamities, strikes, or circumstances beyond our control.

• We ensure that every service provider is reliable, but final responsibility lies with the traveler to follow safety guidelines.

9. Health & Safety

• Travelers must disclose any medical conditions that may affect their participation.

• It is the traveler’s responsibility to follow local laws, COVID-19 regulations, and safety rules.

10. Amendments by HapiGo.in 

• In rare cases, itineraries may be modified due to unforeseen circumstances (weather, strikes, political situations, supplier issues).

• Alternative arrangements of equal or higher value will be provided.

11. Jurisdiction

• All disputes shall be subject to the jurisdiction of the courts in [Your City/State, e.g., Chennai, India] only.

Our Promise

While we strive to ensure seamless experiences, travel involves variables beyond our control. Our commitment is to keep you informed, supported, and cared for at every stage of your journey.